Shipping Info

General Information:

Standard Shipping (5-8 working days): AU$9.95

Express Shipping (2-4 working days): AU$22

Free Standard Shipping if over AU$170 (upgrade to express for $9.95)

Free Express Shipping if over AU$300

All stated times are a guide only, not a guarantee. For remote locations, shipping can take an extra 1-2 days.

Please note, we are unable to deliver to PO boxes. 

All orders placed before 11pm AEST Monday - Friday aim to be dispatched the same day via the fastest and the most reliable courier - DHL Express. 

Order Cancellations

We cannot guarantee that we will be able to cancel your order before dispatch. Please contact Customer Services at as soon as your order has been placed to request a cancellation. 


  • If the recipient refuses the delivery, the refund for the order will be processed after the parcel will return to the sender. Delivery fees are not refundable in this case.
  • Duties and taxes are levied by Customs in the destination country and the receiver is responsible for paying them. Orders over AU$1000 will be liable to pay Import GST (Goods and Services Tax) at a flat rate of 10% of the order total. Invoice will be generated by DHL Express and required to pay before the release of goods in transit.
  • We are unable to deliver to PO Boxes or Armed Forces Post Office addresses.
  • There is a bulky item shipping charge added to certain items exceeding the standard weight limit. At the checkout a surcharge of $18 will be applied.