Our fastest glues are Power Bond and Royal Bond, and they both are drying in 0.5-1 second if used in their recommended temperature and humidity range. 

Power Bond works best in 18-22°C (64.4 - 71.6°F) and 50-65% humidity.

Royal Bond works best in 18-22°C (64.4 - 71.6°F) and 30-80% humidity.

Remember, that the higher the humidity in your room, the faster any glue works! Please note that both of the adhesives are extremely fast and should be used only by HIGHLY EXPERIENCED technicians. Incorrect work with fast-drying adhesives can cause retention problems.

The best lash glue for you will depend on a few different factors. As a beginner, you’ll be looking more at glues like Lady Bond or Satin Bond which have a more gradual drying time. Check out our glue comparison table for a complete guide to picking your glue. 

For the most accurate suggestion, you’ll need to know

Your room temperature

Your room humidity

How long it takes you to place an extension on the natural lash after you’ve dipped it into the glue

So it’s worth investing in a hygrometerto keep an eye on your typical room conditions.

For more information on how to select the perfect lash glue for you, check out our blog A Guide To Picking Your Perfect Match!

Or alternatively, contact our customer care team at info@londonlash.com.au

Have you found your client's lash extensions are falling out after a few days, or you’re experiencing ‘brush-offs’ during your lash set? Here is a retention checklist to make sure that your client’s lashes are applied correctly and last as long as possible:

Make sure natural lashes are cleaned very well prior to the treatment. Use Lash Shampooand Protein Remover Pads to clean the eye area from any makeup, dust and oils. Then prepare the natural lashes using Cleanser and Primer.

Use Booster to improve the speed and retention. Booster due to its alkaline pH opens the cuticle of the natural lashes and improves the glue bonding power. Also, Booster speeds up the treatment as glue polymerises faster with it. 

Ensure that your attachment is always spot on: there is enough glue to hold the extensions and that the base of the extension (at least 2mm) is fully attached to the natural lash.

Ensure your hands are not shaking. As the glue dries in seconds, the application should always be steady and accurate. Do not touch the lash once you have placed it on the natural lash. Allow the glue to dry and form a strong bond with the natural lash. Do not brush out the lash extensions as soon as you have placed them. 

Always work with a fresh glue drop and shake the glue before each use. Ensure your glue is stored correctly and is not expired.

Work with a glue that is suitable for your experience and work conditions.

Use Superbonder to polymerise the glue and add elasticity. Elastic glue is less likely to snap off/chip off the natural lash. Also, after using Superbonder, clients can make their eyes wet straight away without the risk of shock polymerisation and retention problems caused by it. 

Make sure your clients are following the aftercare advice and are not picking the lashes and are keeping them clean. We have online aftercare leaflets available to purchase so that you can ensure you’re giving your clients clear instructions on how to care for their extensions.

Wearing masks for a long period of time (during and after appointments) may influence retention.

 Spring/Autumn lash shed - during those periods clients experience a natural shedding where more lashes are naturally falling out.

Changes in weather - during Winter/Autumn time we start to use heaters that are increasing room temperature but also decreasing the humidity, which creates a difficult environment for the glue.

For more information on what could be causing retention issues, check out our Education Hub

Quick Links:

Retention 101: How To Slay Pre-Treatment!

Retention 102: Getting The Best Out Of Your Glue!

Retention 103: Top Aftercare Tips For Ultimate Lash Retention!

And of course…

It’s Time To Stop Blaming Your Lash Glue

Your Glue Is Causing Bad Retention? It’s A Myth!

For more help with any lash retention troubles, get in touch with our customer care team at info@londonlash.com.au , who are always on hand to help!

All our glues contain the same active ingredient, which is cyanoacrylate. The majority of allergic reactions are caused by the fumes of cyanoacrylate. If a client has experienced a reaction, the likelihood is now they will always be allergic. That is why we do not recommend performing a treatment on a client who had previously developed an allergic reaction to the adhesive or is showing any signs of the reaction.

If you perform a treatment on a client with contraindications to the treatment, you may not be covered under your beauty insurance.

Clients who experience just mild discomfort from the glue fumes may benefit from reducing the fumes with Superbonder at the end of the treatment. 

Another tip will be to reduce the glue fumes around the client’s face by using the Glamcor Flow to extract the glue fumes and improve the air quality.

Your room conditions may be affecting the polymerisation process of the adhesive. 

We would suggest trying to increase the humidity in the room for faster adhesive polymerisation and adjusting your temperature accordingly. You can also use Boosteron the lash strip and on natural lashes to increase the speed of polymerisation and improve the retention.

We would highly recommend to purchase a Hygrometer to monitor your room conditions and ensure you are working within the optimal room conditions for your adhesive. 

Here are a few tips on how you can increase the humidity in your lash room/salon:

1. Place a damp towel over the radiator
2. Get a humidifier - you can pick up cute little ones on the internet, and for an added little touch of relaxation and luxury for you and your clients, you can add a little drop of essential oil to give out a delicate scent!
3. Add some little droplets of water along the eyepatch using a microfibre brush
4. Apply Primer in sections as you work to keep the lashes moistened

Alternatively, if you have been lashing for a while, you may simply have improved your lashing speed! In this case, your lash glue may now be too slow for you. Why not consider testing out a faster-drying adhesive?

Shop the range of Lash Glue Samples here to try before you buy!

There are a few reasons why your glue could become gloopy, however, it usually comes down to incorrect storage and care of the bottle itself. 

Here is a little checklist to prevent it from happening:

Ensure your glue is not expired and that it was stored correctly in a cool, dark place, away from direct sunlight and protected from humidity

Ensure that no residue glue in the nozzle has been pushed back into the glue bottle - this may ruin the rest of the glue

Check if your glue has not been opened for longer than 8 weeks

Ensure you close the glue correctly straight after pouring out the drop of glue as otherwise, the glue can start changing its consistency 

Do NOT wipe the nozzle with a wet wipe as it may cause the glue in the bottle to become gloopy

If you require any assistance with your lash adhesive, get in touch with us by emailing info@londonlash.com.au including your order number with a description of the problem.

The number one reason why your Russian Volume fans will be closing from the point of dipping them in the lash glue, is simply that your lash glue is drying too slowly for you.

We would first recommend reviewing the necessary room conditions for your glue and adjusting accordingly to increase the temperature and humidity. A great solution to prevent fans from closing and control and improve the bonding process is using Booster on the lash strip before you pick off the lashes to create your fans. You can also apply Booster to the natural lashes to increase the porosity and ensure the lash glue does not travel. 

We also recommend checking the amount of glue that you are picking up, as using too much adhesive can also cause the fans to close.

Use a glue nozzle wipe to wipe off the glue from the nozzle after every use. Keep the bottle in an upright position and squeeze the bottle gently to get glue residue out of the nozzle. 

When shaking the glue by hand, make sure to remove the cap first, and cover the nozzle with a glue nozzle wipe. This will prevent the glue from getting stuck in the cap. 

When shaking the glue with a glue shaker, ensure to hold the glue shaker in an upright position so the bottle is facing vertically (with the cap at the top) and when finished, remove the cap and wipe the nozzle with a glue nozzle wipe.

For more information on the correct storage of your lash glue, read our Glue FAQ blog!

The shelf life for our glues before opening is 6 months from the date of production. This can be found printed on the bottom of the bottle or the foil pouch the glue arrived in.

After opening a glue bottle, we recommend changing your glue bottle every 4 weeks for the best retention, and maximum every 8 weeks. To keep an eye on the freshness of your glue, simply stick a piece of tape with a written date when you open your glue.

You can purchase a spare nozzle to replace the blocked nozzle. If the nozzle got stuck to the cap, we recommend trying our Glue Rescue Kit. 

To prevent it from happening in the future, please ensure to clean your glue nozzle after every use, always store your glue correctly, and do not squeeze the bottle to dispense a glue drop.

The white residue on your glue bottle is adhesive that has shock polymerised due to exposure to moisture. This may be caused by not storing your glue correctly or by not fully closing the glue cap. 

Please ensure you always store the glue in an airtight container, away from direct sunlight and that the glue cap is always fully attached to the bottle.

Every glue should be shaken for at least 1-2 minutes prior to use for the ingredients to mix. If you are using a Glue Shaker this time will be cut down. 

Unless you are using Crystal Bond, which is a clear glue, your glue drop should always be black without any traces of transparent liquid. Ensure you shake the glue not only before the first use of the day but also each time you open it to refresh your glue drop.

We have limited the number of units for purchase of each variant of glue per customer, per order, to 10 pcs to reduce the possibility of overstocking on a perishable product.

The shelf life for our glues before opening is 6 months from the date of production. This can be found printed on the bottom of the bottle or the foil pouch the glue arrived in.

After opening a glue bottle, we recommend changing your glue bottle every 4 weeks for the best retention, and maximum every 8 weeks.

If you have any questions or queries on this, or would like to order in bulk, please contact our customer service team who will be happy to help you. 

All our lashes are made from synthetic material so are completely cruelty-free and hypoallergenic, they are soft and lovely to work with.

We do have two main collections: Mayfair Mink and Chelsea Silk but the names are only used to differentiate between the collections. Both are still made from synthetic materials. The main difference is in the way the lashes are finished - the Mayfair collection has a shinier and darker appearance than the Chelsea. Chelsea is a great option for clients looking for a more natural volume set or classic lashes, whereas Mayfair is a bolder, darker option which will give a more dramatic and glamorous finish. 

The strip that the Mayfair comes on is also a little bit less sticky, so some lash technicians prefer this for creating fans, depending on their favoured fanning method. For classic lashes, Mayfair and Chelsea are both well-loved by lash artists and their clients alike. 

The best lashes for you will depend on your preferences and the look you are hoping to achieve, but in quite general terms our best-selling Classic lashes are 0.12 and 0.15 thicknesses.

For Russian Volume sets, our 0.05, 0.06 and 0.07 are well-loved! Or if you're after those super fine lashes for mega volume looks we have 0.03 and 0.04.

Almost all lashes are available in mixed and single lengths trays so that you can either try out a bit of everything or get all of the lengths you love best and use the most. We have a few different curls on offer, but the best-sellers are C, CC and D curls across all ranges, and a new love M-curl!

To find out more information on our lash extension range, read our blog: Different Types Of Eyelash Extensions And When To Use Them or for beginner lash artists, check out our blog on How To Pick The Best Lash Supplies As A Beginner!

When choosing the thickness for volume lashes, we need to take into consideration few factors:

Thickness of client’s natural lashes

General condition and health of client’s natural lashes

Final effect you want to create

The more volume you want to create, the thinner the lashes you will use should be. Mega volume fans = thinner lash extensions

For 2D volume, we recommend either 0.10 or 0.07 thickness.

For 3D-5D volume, we suggest 0.07 or 0.05 thickness.

For volume 6D or more we recommend 0.05, 0.04 or 0.03 thickness depending on the final effect you want to achieve. 

Please also remember that if you would like to create longer looking lashes, it is good to then reduce the amount of volume, to keep the client's natural lashes in good condition.

For more training on how to create Russian Volume fans take our Online Russian Volume Course!

All our lashes, except for Matt Flat Ellipse lashes, are perfect for creating a gorgeous volume lash set. It is the lash technician’s personal preference, if they would like to use Chelsea or Mayfairlashes, as both collections can be used for creating fans.

We also sell Easy Fanning Lashes that have mixed lengths on the strip to create an effortlessly easy wispy effect.

Alternatively, you can use Premade Fans which have been handmade already in the factory, allowing you to create a quick volume application, without spending time on creating fans.

It is the lash technician’s personal preference if they would like to use Chelsea or Mayfairlashes, as both collections can be used for classic sets. We sell a variety of thicknesses ranging from 0.12 to 0.20 so you can choose the most suitable thickness. 

You can also use our Matt Flat/Ellipse Cashmere Lashes, that due to their ellipse shape create a slightly thicker looking and more dramatic classic set. Due to their flat base (instead of the rounded base with the Mayfair/Chelsea range) it help to create a better bond between the natural lash and the eyelash extension. Additionally, Matt Flat Ellipse lashes have a split-tip, creating an even softer wispiness to a classic lash set.

All London Lash Pro lashes are made from a synthetic material so are completely cruelty-free and hypoallergenic, they are beautifully soft and lovely to work with.

The Mayfair Mink lashes are made from the same synthetic material as the Chelsea Silk, meaning that they are hypoallergenic, hold their curl perfectly and last equally well! The main difference is in the way the lashes are finished - the Mayfair collection has a shinier, darker and bolder appearance than the Chelsea, which is a more natural lash colour and perfect for creating a beautiful soft natural look. The strip that the Mayfair comes on is also a little bit less sticky, so some lash technicians prefer this for creating fans, depending on their favoured fanning method. For classic lashes, Mayfair and Chelsea are both well-loved by lash artists and their clients alike.

To see the lash collections for yourself, watch our video London Lash Chelsea, Mayfair, and Flat Lashes

Clear glue is the best friend for coloured lashes, especially lashes which are light in colour, for example, light blue, pink or white!. To create a bright and colourful look that truly pops - use a clear adhesive. This way the bonding won’t be visible, which is especially helpful when using bright colours. Our Crystal Bond adhesive is the perfect choice for this!

Alternatively, you can use a black adhesive to create a more defined eyeliner effect. When working with darker coloured lashes, for example, dark blue or brown - try using black glue. You will be surprised how easily you can achieve an eyeliner effect this way.

P.S. Make sure your glue application is spot on, as it will be more visible with coloured lashes!

All of our lash collections are made from a super-soft synthetic material.
We have various lashes in our range - 

The Mayfair (Bold Finish)

The Chelsea (Natural Finish)

Matt Flat / Ellipse Lashes

Premade fans

Easy Fanning Lashes

Naturally, the more you go up the thickness of the lash extensions, i.e 0.20 thickness, the lashes will feel harder in comparison to a thinner lash, i.e 0.03, 0.05 or 0.07. 

For classic lashes, why not choose our Matt Flatt Ellipse lashes that have a split-tip, which makes them super-soft and perfect for wispy classic sets!

For more information on which lashes to choose, read our blog!

It is always best to recommend to your clients to use a professional product that has been designed and tested to be in contact with the gentle eye area. Our Lash Foam Shampoo has been tested and approved to be used together with eyelash extensions, it removes makeup and prepares lashes for the application. Additionally, it will clean the lashes by removing any oil, sweat and makeup build-up which will help to keep the lashes on longer. 

Baby Shampoo or other products not made specifically for the eye area or lash extensions, in particular, should not be used on the eye area, and quite often can actually cause dryness or irritation on the delicate skin around the eyes.

If you are experiencing retention issues make sure to check if you follow all the steps of pre-treatment correctly. Very often lashes that seem ‘clean’ are not thoroughly cleaned and may be causing retention issues. Make sure to always follow a full pre-treatment routine and refer to our glue section to check if you follow all recommendations for the correct work with the adhesive. 

Find out more on how to slay a full pre-treatment routine

Lastly, make sure that your client is also following the lash aftercare as this may also have an impact on the retention.

Retention & Speed Booster is a multi-functional product that will enhance your treatment as it increases retention and the speed of work. Due to its high alkalinity, Retention & Speed Boosterhelps to gently open the hair cuticles. This enables more glue to stick with the extension and the natural lash thus increasing retention. Apply Retention & Speed Booster with a micro brush on natural lashes, after cleanser and primer to slightly open hair cuticles and increase the surface for better grip and adhesion. 

Watch a tutorial on how to apply Booster during a treatment: https://www.youtube.com/watch?v=c7tWBTrhAYY

Superbonder adds elasticity to the adhesive. The additional flexibility ensures the bonds don't break as easily, therefore resulting in better retention. Superbonder instantly polymerises the glue, without shock curing. It locks in the fumes from the adhesive and with the fumes contained, irritation and sensitivity are significantly reduced. Additionally, because the bonds have been sealed, the lashes are instantly safe to get wet. So no more waiting 24 hours after the treatment! 

London Lash Cleanser is an alcohol-based product that is used to de-moisturise natural lashes and removes any oils and proteins from their surface. London Lash Primer is a water-based product that is used to moisturise natural lashes and neutralise pH levels to improve the bonding between the natural lashes and the extensions.

It is not recommended to use Cleanser without the Primer. This is because the Cleanser is very drying on the lashes, and without moisture, the lash glue will not be able to cure. The Primer must be used after cleansing, as it puts moisture back into the lashes after the high alcohol content of the Cleanser.

For an extra touch of luxury, why not go for one of our scented Cleansers and Primers? It’s such a little thing, but a slight waft of Cherry or Coconut can take your client’s experience from an 8 to a solid 10!

How you complete your pretreatment has as much of an effect on the retention of the lashes as the glue you use. It can be the difference between 2 weeks of retention, and 5 weeks of retention, so it is very important to get it right - lash retention is client retention, after all!

The very first step should always be makeup removal. You can either give your client a lash bath with a Lash Foam Cleanser to wash their lashes or you can hand them the foaming cleanser so they can wash their lashes themselves in the bathroom. 

After removing all makeup, follow the next pretreatment steps to ensure natural lashes are well prepared:

Step 1: Use Protein Remover Pads - If there are some remnants of mascara, makeup, oils or sebum build-up around the lashes, the protein remover pads will do an excellent job at ensuring all final traces of unwanted oils are removed.

Step 2: Use Cleanser - Cleanser has a high alcohol content which gets rid of EVERYTHING - any oils, any residue from foam cleanser that might be left, any little tiny traces of makeup will be gone. 

Step 3: Use Primer - It is a MUST to use Primer after Cleanser because it puts moisture back into the lashes after the high alcohol content of the Cleanser which can be drying. It gets those lashes ready to have extensions placed on them like nothing else.

Step 4: Booster! - Booster may be considered a London Lash holy grail product, and it’s for good reason! Natural lashes can be smooth and silky, which can result in extensions ‘sliding off’. Due to its alkaline qualities, Retention and Speed Booster gently opens the hair cuticles without damaging the natural lashes, enabling the glue to grab on the cuticles and hold better, improving your retention. 

Ta-da! Now you’re ready to go. Get that map drawn and slay some lashes! 

Watch our YouTube video on how to perform a full pre-treatment routine and get the best retention possible! 

We always recommend completing all steps of pre-treatment in order to increase retention and ensure that lashes are super clean. We also would not recommend using a lash Cleanserwithout following with a lash Primer. This is because lash Cleansers have high alcohol content in order to completely remove any oil residue on the lashes, which can be very drying to the natural lashes. You will need to follow with a lash Primer in order to replace that lost moisture so that the lash glue has some moisture in order to dry. Without some moisture, the lash glue may be drying too slow for you, or not at all! 

To properly prepare natural lashes, check out some articles and videos on how to slay pre-treatment for that 5-week retention goal!

https://www.youtube.com/watch?v=aa572CB1Kdo

https://www.youtube.com/watch?v=Bxfo3W25UAI

https://www.londonlashpro.com/blogs/news/how-to-slay-pre-treatment

Saline solution, whilst a great option to clean lashes in a hurry, doesn’t always remove all traces of oil and makeup build-up, which can drastically affect your retention. 

We always recommend completing all steps of pre-treatment in order to increase retention and ensure that lashes are super clean. How you complete your pretreatment has as much of an effect on the retention of the lashes as the glue you use. It can be the difference between 2 weeks of retention, and 5 weeks of retention, so it is very important to get it right - lash retention is client retention, after all!

There are two ways of using classic tweezers:

Using straight tweezers for placing the lash extensions and curved tweezers for isolation

Using straight tweezers for both placement and isolating

The choice depends on your personal preferences, as both ways are correct no matter whether you use straight or curved tweezers for isolation. We have a wide range of straight and curved tweezers that differ slightly by length and final shape.

We have two types of volume tweezers available in our store:

1. Fine Tip Deluxe Tweezers

2. Regular Tip Volume Tweezers

Both types have been designed for the perfect fan creation and it is totally up to you which one you choose, as it is down to personal preference which shape one may prefer. However, our best selling volume tweezer is Fine Tip Deluxe!

Both volume tweezers are perfect for making fans up to 8D, and the Fine Tip Delxue Tweezersup to 10D fans! However, it entirely depends on your own experience and training. Practice makes perfect!

For more training tips and guides:

Education Hub

Online Russian Volume Course

Find a Lash Extension Trainer 

To precisely apply eyepatches to small eyes, we recommend a smaller shape of eyepatches so they will nicely fit and will not cause any discomfort for your clients.

You can either choose Nano Hydrogel Eyepatches that are very thin and flexible to suit every eye shape. They contain plant extracts that are known for boosting microcirculation, antioxidant and anti-allergy properties, leaving the skin looking healthy and radiant.

Another amazing solution would be Teflon Eyepatches which work especially well for small eyes, oily skin or deep-set eyes. Due to an innovative bottom gel, they stay in place throughout the whole appointment.

They also have a specially formulated top surface that creates a non-sticky layer to help prevent extensions from sticking to the patch when working with clients who have downward-growing natural lashes.

One (1) year unlimited unconditional warranty for manufacturer's defect, loss of functionality, parts, shipping, and service. After one year we will continue to warranty the product provided we have the parts to repair and/or replace.

We have a trainer location finder on our website. Please click the link below and you will be able to enter your postcode to find a trainer close to your location.

https://www.londonlashpro.com/pages/london-lash-approved-trainers 

Please note that all trainers listed on the map are our business partners and work as independent training providers.

If you would like to complete a Russian Volume course, we have many talented business partners who are independent trainers collaborating with London Lash. They all have very high standards and are using London Lash products during their courses. To book with one of London Lash Approved independent trainers, search for the trainer nearest you, by clicking on the map and inserting your postcode.

https://www.londonlashpro.com/pages/london-lash-approved-trainers

We require a student to be qualified for a minimum of three months from the date on their classic lash certificate before undertaking the online Russian Volume Course.

To successfully pass the course and receive your certificate, you will be required to complete three different case studies. Please remember to send us your classic course certificate together with your first case study. Unfortunately, we won't be able to check your work and issue a certificate, if you do not provide an eyelash extension certificate that is valid at least 3 months prior to taking the Russian Volume Course.

You will have 6 months to complete all your case studies and receive a certificate. For further enquiries, please contact training@londonlashpro.com

Unfortunately, at the moment the recruitment is closed and we no longer onboard new trainers.

However, if you are a training academy and would like to train using London Lash products, we have a special collection dedicated for training academies. 

Unfortunately, at this moment we are not looking for new distributors.

View our list of official London Lash Pro distributors.

London Lash products are cruelty-free and do not test products on animals.

To check which products are Vegan, Gluten-Free and Halal please visit each product listing and check under ‘Product Properties’. 

Depending on the product type you may want to store certain products slightly differently, however, we always recommend to store them in a cool, dry place, away from direct sunlight.

And to be a bit more specific for some most important products:

Glue : always keep your glue away from direct sunlight and protect it from high temperature and humidity. We recommend storing you glue in an air tight container.

Lashes : keep them in original lash boxes, stored for example in a cupboard , unless you are using them. Then we recommend preparing a few palettes and keeping them in a closed acrylic organiser to protect from dust.

Tape : always protect the tape from dust by keeping it in a tape cutter or any other closed container.

Micro brushes/brushes : always protect them from dust by keeping them in a closed acrylic organiser or any other closed container.

For further information on how to store your lash glue, please visit our Blog Page

When it comes to patch testing, this is something which is strongly advised but not something you necessarily need to enforce. We recommend checking with your insurance provider if they require you to perform a patch test in order to cover you for the treatment.

A patch test should always be carried out at least 48 hours prior to the treatment by applying a few lashes per eye, the same way you would normally do when performing a treatment. It is usually around 10-15 lashes per eye, the same length as natural lashes, so they nicely blend in.

Few important things to remember:

- If the client has had extensions before and has had no reaction, they may still have one at any given time, as allergies can develop over time.

- If a client has not had extensions before and does not know whether they are allergic or not, it is of course advisable to conduct a patch test, but please be aware that they may still have a reaction due to a lower amount of adhesive being used.

- Patch testing on the skin is not advised but it is quite an old-fashioned way of conducting a patch test, from when eyelash extensions were new and not really widely known. The glue should never be applied on the skin as it may cause redness or irritation almost immediately, which may not necessarily be an indicator for an allergic reaction. The glue can also cause serious burns when in contact with the skin.

- Always check with your insurance provider what is their policy regarding patch testing.

- Always inform your clients that they may still develop an allergic reaction despite having a patch test done, as allergic reaction to glue fumes is a developed allergy and can happen at any point while having your lashes done (even after many years).

- We strongly advise NOT to perform a treatment, if your client shows any signs of an allergic reaction, or you are aware of an allergic reaction that happened in the past.

This is something which is down to the individual salon/lash technician/client/insurance. When performing a treatment on a pregnant client there is a risk that in the event of an allergic reaction, the client wouldn’t be able to have any medicine to reduce the symptoms. We always recommend checking with your insurance provider if they cover you in the event of working with pregnant clients and making an individual decision based on that.

We do not have a physical shop, we are an online-based company.

Unfortunately no, because if a client has developed an allergic reaction once, they are more prone to develop it in the future. You may also not be covered under your beauty insurance if you perform a treatment on a client with contraindications to the treatment

Clients who experience just mild discomfort from the glue fumes may benefit from reducing the fumes with Superbonder at the end of the treatment. 

Another tip will be to reduce the glue fumes around the client’s face by using the Glamcor Flowto extract the glue fumes and improve the air quality.

We have assigned maximum limits to our product selection on our websites for a few key reasons:

1. To avoid customers facing any potential overstocks from bulk buying and the products then reaching its expiry date before use (especially the glues!)

2. To avoid buying for resale 

Our returns policy states that we cannot accept any returns for unwanted products over 14 days since purchase, and so unfortunately we would not be able to accept any returns over this period if you accidentally overstocked from bulk buying during the sale. The last thing we want is for our customers to lose out, so we have this policy in place to safeguard against any potential disappointments. 

Express Shipping (2-4 working days): AU$ 22

Free Shipping if over AU$ 170.

All stated times are a guide only, not a guarantee. For remote locations, shipping can take an extra 1-2 days.

Please note, we are unable to deliver to PO boxes. 

All orders placed before 11pm AEST Monday-Friday aim to be dispatched the same day via the fastest and the most reliable courier - DHL Express.

See Shipping Info for more details

All London Lash Pro orders are shipped with a trackable service. The service provided will depend on the option chosen at the checkout.

Upon dispatch, you will receive your tracking number of your parcel with a shipping confirmation email. 

You can track your parcel using the link in the dispatch confirmation email or the email or text sent from the carrier, depending on the service chosen at time of placing your order or in your account.

We endeavour to deliver orders within stated timeframes, however, occasionally there may be unexpected delays during transit with the carriers and your local customs authority that are beyond our control, but, we will always try to resolve for you.

You are welcome to return any unwanted and unused items in their original packaging within 14 days of receiving the item(s).

If you wish to return any item for any reason, you are invited to first contact our Customer Care team. Please send an email to info@londonlash.com.au to discuss any specifics and receive further instructions.

For more information on how to return an item for a Refund or Exchange, click here.

To look after your Miss Dolla gel polishes, store them in a cool, dark place and do not expose them to natural sunlight. Light exposure can promote discolouration, and fading of the pigment. Additionally, time in sunlight can pre-cure the product, causing it to go hard inside the bottle and on the brush. 

You'll also need to make sure you keep your bottles away from your UV/LED lamp when in use as any exposure to light can cause the gel polish to cure in the bottle and become hard and lumpy.

Miss Dolla polishes have a shelf life of 18 months from opening and 3 years before opening. After 18 months, the pigment may separate from the product and it will not work correctly. 

The product inside the gel bottle may start to cure due to incorrect storage or exposure to LED/UV or sunlight during application. 

To look after your Miss Dolla gel polishes, store them in a cool, dark place and do not expose them to natural sunlight. Light exposure can promote discolouration, and fading of the pigment.

You can visit the Miss Dolla website at www.miss-dolla.com

All products in the Miss Dolla range are cruelty-free. No animals are used in the testing of ingredients.

Yes, all Miss Dolla products are vegan and cruelty-free

No, all Miss Dolla polishes are paraben-free, cruelty-free and vegan. 

The Miss Dolla Rubber Base Coat is also Hema-free.

All Miss Dolla products are cosmetically tested and approved as safe for use. For further information on whether you are covered by your insurance to carry out gel manicures on pregnant clients, you will need to contact your insurance provider for clarification. 

Our photographers and product developers work hard on ensuring that all of our photography accurately depicts the colour of any given product so that you can be sure you're getting exactly what you need! Due to each customer's respective screen resolution or computer/phone settings, some colour representation may vary slightly between the image and the physical product.

Yes, Miss Dolla products are strictly for customers who have been professionally trained in gel nail polish application.

Yes, however, every brand makes sure all the products are compatible within the same range. We cannot guarantee results when using products from another brand.

Miss Dolla polishes are specially formulated to avoid nail damage and are easy to remove using acetone wraps or an electric nail file. 

Soft gel polish can also protect the nail from external factors which may cause breakage or products which may dry out the nail plate. Additionally, if you are using a base coat with vitamins in it, this will strengthen the nail plate. 

If you have had gel nails for years, it is sometimes advisable to take a break for a couple of weeks to allow your nails to ‘breathe’ so the oxygen can get to the nail plate. It is important that the nail technician applies the nails correctly and with hygienic tools. 

Additionally, correct removal of the gel polish is essential in order to protect the nail from any damage. Do not peel off gel polish from the nail. 

Miss Dolla polishes give you up to 4 weeks of wear, with no chipping, peeling or cracking.

Manicure retention will depend entirely on the correct preparation of the nail bed, polish application and exposure to moisture/chemicals.

Yes, you can, however, nail art gels are specially designed to have a slightly thicker consistency to allow you to create gorgeous designs without any colours bleeding into each other. If you are using Miss Dolla for nail art, you need to make sure you cure each step under the lamp as you go. 

Miss Dolla gel polishes are a soft gel, in comparison to BIAB, Poly Gel and Hard Gel. Soft gel polish isn’t suitable to build an extension on the nail. You may be able to build the nail slightly if you are trained and experienced in working with soft gel polishes, however, to build length in the nail or create strength, you will need to use a specially designed builder gel.

If your client has very weak nails and your goal is to build strength in the nail plate, the product you may choose to use instead of gel polish is liquid builder gel (BOB/BIAB). This product provides a flexible and durable coating, protects nails, promotes natural healthy nail growth, and evens out the nail plate surface. 

Liquid builder is polymerised in a UV/LED lamp same as gel nail polish. The wear period is up to 3 weeks, after which it could be either professionally removed with the drill or infilled.

Before applying gel nail polish or liquid builder gel (BIAB / BOB) always apply a base with rubber fibres in it first. It will protect the nail from colouring pigments and even out the nail plate surface. 

If your client has a broken or split nail plate, it is not advised to perform a gel manicure treatment on them for several reasons:
1 - it risks infection if there is an open wound
2- a polish will cover the area which will make it hard for the client to monitor any changes happening underneath the nail (i.e discolouration)

We’d advise leaving the nails alone to repair and cover before applying products, as allowing the oxygen to reach the nail matrix will help to build strong cells when growing. Once the nails are nearly healed, you could apply a vitamin base to strengthen the nail back up.

Prepping the nails before applying gel colour is advised, as it will increase the longevity of the manicure. Miss Dolla’s pH bond is advised as it is specially formulated to dry out the nail plate to prepare the nail for strong adhesion.

Here are the steps to prepare the nails for a Miss Dolla gel manicure:

1. Always wash and sanitise hands and nails before the treatment. Dust, dirt or oils can influence the retention.

2. Prep the nail bed by pushing back the cuticles using an orange nail stick or cuticle pusher. Trim the cuticles with cuticle nippers/scissors if necessary.

3. Shape the nails into the desired shape using a 180 grit nail file, then gently buff the nails using 220/240 grit nail file to remove any shine and smooth the surface.

4. Brush all dust and residue off, then soak lint-free wipes with an alcohol-based nail prep solution and wipe and rub each nail, carefully removing any leftovers.

5. Apply Miss Dolla pH Bond to adjust the pH of the nail plate to create the perfect base for strong adhesion.

If your client has a broken or split nail plate, it is not advised to perform a gel manicure treatment on them for several reasons:
1 - it risks infection if there is an open wound
2- a polish will cover the area which will make it hard for the client to monitor any changes happening underneath the nail (i.e discolouration)

We’d advise leaving the nails alone to repair and cover before applying products, as allowing the oxygen to reach the nail matrix will help to build strong cells when growing. Once the nails are nearly healed, you could apply a vitamin base to strengthen the nail back up.

Prepping the nails before applying gel colour is advised, as it will increase the longevity of the manicure. Miss Dolla’s pH bond is advised as it is specially formulated to dry out the nail plate to prepare the nail for strong adhesion.

It is recommended to use a prepping solution such as pH Bond before applying gel colour, as it will increase the longevity of the manicure.

The Miss Dolla pH Bond nail prep formula will balance the pH of your nails, improving the surface area of the nail plate in preparation for the gel polish application. Miss Dolla pH Bond is specifically formulated to protect the gel polish against the creation of air pockets or lifting of the product. 

PH Bond formula is science in a bottle, which gives perfect, long-lasting results every time!

- Removes excess oil
- Balances pH of nails
- Increases adhesion of the gel polish to the natural nail
- Improves retention
- Can be used before any nail treatment

Yes. Shaking the bottle before use helps ensures all the ingredients are well mixed to give you the perfect viscosity, making it easier to apply and helping to spread the polish evenly.

Unlike regular polish, shaking gel polish will not cause air bubbles in the formula. It is a must to ensure all the ingredients in the gel polish are well mixed for a smooth and thin application.

How to use:

1. Always wash and sanitise hands and nails before the treatment. Dust, dirt or oils can influence the retention.

2. Prep the nail bed by pushing back the cuticles using an orange nail stick or cuticle pusher. Trim the cuticles with cuticle nippers/scissors if necessary.
  

3. Shape the nails into the desired shape using a 180 grit nail file, then gently buff the nails using 220/240 grit nail file to remove any shine and smooth the surface.

4. Brush all dust and residue off, then soak lint-free wipes with an alcohol-based nail prep solution and wipe and rub each nail, carefully removing any leftovers.

5. Apply Miss Dolla PH Bond to adjust the PH of the nail plate to create the perfect base for strong adhesion.

6. Apply a thin layer of the Miss Dolla Base Coat, either Rubber or Thin Base depending on the client’s nails, ensuring you seal the free edge of the nail.

7. Cure the Miss Dolla Base Coat under a LED or UV lamp. Cure for 30 secs/1 min under LED light and 2 mins under UV light.

8. Apply a thin layer of the Miss Dolla Gel Polish in your chosen colour. Ensure to seal the free edge of the nail.

9. Cure the Gel Polish under a LED or UV lamp. Cure for 30 secs/1 min under LED light and 2 mins under UV light.

10. Apply a second layer of the Miss Dolla Gel Polish, repeating the previous steps, ensuring a correct and thorough seal around the free edge of the nail.

11. Finish the nail by applying the Miss Dolla Diamond Top Coat, again sealing the free edge of the nail, and curing under the LED or UV light. Miss Dolla Diamond Top Coat does not require wiping after curing in the lamp.

12. Apply cuticle oil and hand cream.

It is recommended to apply 2-3 layers of gel polish in order to achieve the best coverage.

The coverage may vary depending on the colour of the gel selected. It is always important to apply thin and even layers of polish in order to achieve a flawless streak-free finish. 

Miss Dolla Non-Acidic Primer is a preparation product, to be used before starting to apply any gel polish. The primer works like double-sided tape, improving the adhesion of the gel polish to the natural nail. Combined with Miss Dolla pH Bond which balances the pH of your nails, Miss Dolla Primer guarantees improved retention and a perfectly prepared surface area of the nail plate for the gel polish application. Miss Dolla Primer is specifically formulated to protect the gel polish against the creation of air pockets or lifting of the product. 

Miss Dolla Rubber Base is designed to give extra strength to flaky, brittle, thinor splitting nails. It is designed to sculpt and strengthen uneven and brittle nails, whilst providing coating toughness, elasticity and maximum wear resistance.

After the preparation of the nail plate and nail bed:

Apply Miss Dolla PH Bond on each nail to adjust the PH of the nail plate and remove any oils. Wait a few seconds for the product to evaporate.

Apply Miss Dolla Primer to each nail to create the perfect base for strong adhesion.

Apply a thin layer of the Miss Dolla Rubber Base Coat, ensuring you seal the free edge of the nail.

Cure the Miss Dolla Rubber Base Coat under a LED or UV lamp. Cure for 30 secs/1 min under LED light and 2 mins under UV light.

Start the application of the chosen colour of Miss Dolla Gel Polish.

Both UV and LED light are suitable for curing Miss Dolla gel polish. 

Simply cure each layer of polish for 30 secs/1 min under LED light and 2 mins under UV light.

No, you do not need to wipe the top layer after curing if using Miss Dolla Diamond Top Coat. This high gloss and scratch-resistant top coat leaves no dispersion layer. You can touch it after curing and it will be hardened and dry. Once cured under the light, do not touch for 1-2 minutes to allow the nail to cool down.

How to use:
After you cured the second layer of Miss Dolla Gel Polish, apply a thin layer of the Miss Dolla Diamond Top Coat, again sealing the free edge of the nail, and cure it under the LED or UV light (60-90 seconds under the LED lamp and 180 seconds under the UV lamp). Miss Dolla Diamond Top Coat does not require wiping after curing in the lamp.

Yes, you can. You can apply Miss Dolla onto plastic tips, however, you will still need to build the nail to hide the step and smooth the surface. 

Miss Dolla is suitable to use as a colour on top of acrylic nails too. 

Due to the premium strength of the polish, removal normally takes 15-20 minutes and involves filing the top coat off and soaking the nails with acetone foil wraps (same as with any professional gel nail removal).

Steps for removal:

1. Buff the top, shiny layer from the Diamond Top Coat with a gentle nail file.

2. Soak a cotton pad with an acetone gel polish remover, put it on the nail and fix it with an aluminium wrap. 

3. Wait for 5-10 mins and slide off the gel polish with a wooden orange nail stick. Gently remove the traces of the gel polish with a 220 grit nail buffer and polish your nails for an extra shine using a shine buffer.

4. Alternatively, you can use an electric nail file to remove old gel polish.

5. Wash the hands, apply cuticle oil and hand cream.

Cuticle oil or any other moisturising hand creams will not affect how long the manicure lasts.

When you have finished your manicure, wait until the top coat has cured and cooled down before applying cuticle oil.

Correct preparation of the nail plate is nearly as important as the application itself in order to ensure the manicure lasts up to 3-4 weeks. Ensure you have followed all the steps correctly, sealing the free edge of the nail with every step. 

How long the gel manicure lasts on each client can also depend on the client’s lifestyle (i.e do they work with their hands frequently) and also the health of the nail plate itself. 

Here are some aftercare tips you can give to your clients:

1. Apply cuticle oil to your nail beds every day in order to improve the health of your nails as they grow

2. Always wear gloves when doing general household cleaning and gardening. Moisture, chemicals and hard labour are all things that can affect the longevity of your gel manicure.

3. Avoid using your nails as tools to pull open or pick at anything.

4. Ensure to always have gel polish professionally removed.

If finishing with Miss Dolla Diamond Top Coat, after curing under the UV or LED lamp (60-90 seconds under the LED lamp and 180 seconds under the UV lamp), the nail should not feel sticky or wet. There is no dispersion layer with Diamond Top Coat, so there is no need to wipe with any finishing solution to cleanse the sticky layer from the gel. You can touch it after curing and it will be hardened and dry. Once cured under the light, do not touch, or apply cuticle oil, for 1-2 minutes to allow the nail to cool down.

If you are finding that the nails are sticky or wet after curing, it may be the case that you have applied the polish too thickly, which hasn’t allowed the light to penetrate through the pigment and cure the gel properly. 

If you’re finding that the gel isn’t curing in the recommended time ( 30 secs/1 min under LED light and 2 mins under UV light), it may be the case that you have applied each gel layer too thick, which would prevent the light from penetrating through the pigment and curing the polish. 

We recommend ensuring you are applying each layer in thin and even coats. Thicker coats, or heavier pigment colours (such as white), may need to be cured for longer.

Our estimated curing time may differ between different lamps and the thickness of the gel layers applied.

Miss Dolla polishes are for professional use only and are uniquely designed to give you up to 4 weeks' wear, with no chipping, peeling or cracking.

Manicure retention will depend entirely on the correct preparation of the nail bed, polish application and exposure to moisture/chemicals. 

Correct preparation of the nail plate is nearly as important as the application itself in order to ensure the manicure lasts up to 3-4 weeks. Ensure you have followed all the steps correctly, sealing the free edge of the nail with every step. 

How long the gel manicure lasts on each client can also depend on the client’s lifestyle (i.e do they work with their hands frequently) and also the health of the nail plate itself. 

Here are some aftercare tips you can give to your clients:

1. Apply cuticle oil to your nail beds every day in order to improve the health of your nails as they grow.

2. Always wear gloves when doing general household cleaning and gardening. Moisture, chemicals and hard labour are all things that can affect the longevity of your gel manicure.

3. Avoid using your nails as tools to pull open or pick at anything

4. Ensure to always have gel polish professionally removed 

The product inside the gel bottle may start to cure due to incorrect storage or exposure to LED/UV or sunlight during application. 

To look after your Miss Dolla gel polishes, store them in a cool, dark place and do not expose them to natural sunlight. Light exposure can promote discolouration, and fading of the pigment. 

If you have hardened gel polish on the brush, this may have been caused by applying the gel polish in direct sunlight, or with a UV/LED lamp on near the brush itself, causing the polish to begin to cure. 

To remove hardened polish from the brush, you can soak your brush in gel polish remover (acetone), and this will get rid of the hardened gel.

This will have been caused by the underneath layers not having been cured sufficiently before applying the next layer. If the layers underneath are still wet, this will be causing peeling and slipping of the layers on top. 

It is normal for the gel colour layers to feel sticky after curing, as they do have a dispersion layer. Simply ensure each layer is applied in even and thin coats and cure for the correct amount of time under LED or UV light, before finishing with the no-wipe Miss Dolla Diamond Top Coat for a high-gloss, flexible and scratch-resistant finish.