After receiving this parcel the mirror came off the handle whilst i was using it during a client
Hi Ellie,
We’re so sorry to hear that your Medium Lash Mirror broke just 2 days after receiving it 😔. That definitely doesn’t sound right at all, and we’ve now reached out to you via email to look into this further and help resolve it for you ✨
LLP X
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Kardor
I received this already broken! The stick was detached from the mirror. So annoying and can’t put it back together
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Y
Nice but a short life
I have bought this mirror awhile ago (about a year) but I only started using it a few month ago. (I kept it in a safe place while unsed.)
And one day, the mirror just fell off the handle. I took a good care of it and it looks like this happens not just for me by seeing from the reviews from others.
I love the mirror but it needs to be more sturdy. It's not reliable.
Hi Lovely,
Thank you for your review!
We are sorry to hear that, this doesn't sound right at all
Unfortunately, we havent been able to locate any previous contact regarding your order, therefore, our customer care team is going to reach out via email so we can resolve this together